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Petsmart Grooming is a local provider of pet grooming service in Glen Burnie. Visit us sometime soon at our business address or give us a ring at (410) 582-9447.

Reviews for Petsmart Grooming

• Petsmart Grooming

  Dissapointment

  1 5 0 1.0

  Posted On: Jan 19, 2015

  Reviewer: Mary

  “WORST GROOMING SERVICES EVER!!! I took in my rescue dog to get groomed. Unfortunately, his face and behind were matted, so they told me about the fee and I signed the paper agreeing to the fee. When I went to pick my dog up, he had NO FUR!!!! THEY HAD SHAVED HIM. I just got my dog and left. I called to speak to the manager, and she tells me that she was there when the groomer had to shave my dog because it was really bad. WHAT?!?! I had just taken my dog a bath two days prior and his coat was find...only his face and behind were matted...and then she tells me that she was also there when I signed the de-matting agreement and the groomer told me he was going to have to be shaved...LIE!!! I told her that they never told me he was going to be shaved, that if they had told me that, I would have bought the trimmer and shaved him myself and not pay the 85 bucks they charged me. She said that in the agreement it states that it would have to be shaved down, I told her...OK, you said SHAVED DOWN...not shaved off. She just kept saying that it was really bad matting...I just answered with, I very disappointed with your location's grooming services and I'm NEVER going back to you guys again.”

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