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Chico Pet Works

3.8 5 1 13 Review(s)

Information

Phone (530) 345-0934
Address 2201 Pillsbury Rd Ste B5,
Chico, CA 95926 United States

Description

Chico Pet Works is a respected local source of pet grooming service in Chico. Visit us very soon at our business or give us a call at (530) 345-0934.

Reviews for Chico Pet Works

13 Review(s) Add a Review
  • Chico Pet Works

    Caring Groomer

    5 5 0

    Posted On:

    “I have difficult dogs, so I hold them for nail clippings. The groomers are always gentle and kind to my squirming doxies. I keep coming back because they care about the animals.”

  • Chico Pet Works

    Satisfied returning customer

    5 5 0

    Posted On:

    “I am in the store on a regular basis. I have gotten multiple pets from them and plan on getting a lot more. Never had a problem with a single animal. The employees have always been very helpful, even when they know I'm in there to browse and not purchase anything. They are more than willing to discuss all the animals with me, and educate me in the areas I need help with. This is a great store with amazing employees. The woman everyone is referring to as rude, is not in the slightest. She simply knows what she is talking about and will tell you what to do or how to do it. The thing that I have appreciated the most about her is that she is not afraid to tell me I'm doing something wrong with my animals and tell me how to correct my mistake. She is very helpful.”

  • Chico Pet Works

    Unsatisfied rabbit customer

    1 5 0

    Posted On:

    “We bought three rabbits from this store and when we ran into a problem they refused to help. The first two bunnies were sweet. The third bunny had been mistreated at some point and liked to bite. We tried to nurture it out of this habit to no avail. The store would not take the bunny back, even without issuing a refund. The manager offered to pass it along to a reptile dealer to be eaten, that was it. Take it or leave it. My family, inlaws etc will not be shopping at this business in the future.”

  • Chico Pet Works

    question?

    5 5 0

    Posted On:

    “How much does a bath, brushing and shaving cost?”

  • Chico Pet Works

    Pretty Good

    5 5 0

    Posted On:

    “The staff in the Pet Store is ok, the manager, older lady is rude. The Salon is great, I love them in there. Been going every 2 months for a year. Just deal w/ the young girl or guys....”

  • Chico Pet Works

    Rude, smug...

    1 5 0

    Posted On:

    “I was not happy at all with the way the whole deal went down in the end.”

  • Chico Pet Works

    Unprofessional...

    1 5 0

    Posted On:

    “I don't normally go for spending money on getting our Dogs cosmetic maintenance. But my wife finally won out and I agreed to let her have them done. But man was I sorry... One of our dogs has never been groomed in his life and it kinda freaked him out. But it freaked out the groomer worse I think because before the Dog was even finished being clipped the groomer decided she couldn't handle it and threw in the towel and calls me up and nearly yells in the phone that I need to come pick up my dong and before I could say anything more than a couple of words she hung up on me. So now I was a little bent out of shape, not because the dog wasn't finished, but because of the poor attitude and complete lack of respect I was shown. I was going to apologize to the lady for my dog freaking out on her, but I wasn't given the opportunity and now I just don't plain feel like it anymore. In her rantings she proclaimed my dog needed professional training and I might have agreed with her if she gave me a chance to. And when I finally picked the dog up, I just held my tongue in an effort to be peaceable, but the last thing she did was put on a condescending smile and plop a pamphlet to a Dog training school into my hand. It was hard but I kept my composure and politely exited the establishment. Frankly I can understand her frustration, but here rudeness and the unprofessional-ism was staggering.

    Advice for the Groomer:

    1)Always treat the public with respect no matter what your personal mood is.

    2)You may want to take a few classes until you become proficient in dealing with animals who may not be Show Quality or that are unfamiliar with being groomed and that could be spooked by it.

    3)You should never let your emotions move you to act unprofessionally if you plan to stay in business, a condescending tone towards the customer is definitely a No-No, as is hanging up the phone on them.”

  • Chico Pet Works

    some nice, some rude!

    5 5 0

    Posted On:

    “They have some nice staff but the older lady seems to be pretty darn rude! and that is a fact! So talk to the younger girl or the guys totally!”

  • Chico Pet Works

    Extremely Helpful.

    5 5 0

    Posted On:

    “So, basically for the last two years I have been going into Petworks. They have always done everything in their power to help me. I have never had an issue with them. I dont understand how anyone could think they were rude. Great company, much better than Reef Connection, Jody is very stuck up and if you dont have a reef tank, he could care less what you have to say. A little side note, from what I understand Jody goes to Geyser Pets in Yuba City Buys frags, and doubles the price. Anyways Chico Petworks is very helpful and knowledgeable. Great people to work with.”

  • Chico Pet Works

    Informational

    5 5 0

    Posted On:

    “They know what they are talking about and are very informational. Very nice, helpful and loved the service”

  • Chico Pet Works

    helpful, kind, and very smart

    5 5 0

    Posted On:

    “they're very helpful, very nice and kind, and they know what there talking about.”

  • Chico Pet Works

    Very nice

    5 5 0

    Posted On:

    “They were very helpful.”

  • Chico Pet Works

    Rude, rude, rude.

    1 5 0

    Posted On:

    “they are very rude and very unhelpful.. dont give them your buisness.”

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