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Alfies Canine Fitness Center is a top provider of pet grooming service in Gresham. Visit us very soon at our store location or give us a call at (503) 665-6465.

Reviews for Alfies Canine Fitness Center

• Alfies Canine Fitness Center

  Dog lovers

  5 5 0 5.0

  Posted On: Oct 25, 2014

  Reviewer: Scott

  “We are going to interview this place as we have just moved to this area and we have 2 little yorkies that are our world and love them with all our being. I understand that we all make mistakes and we all learn by them. We will give this a try and see how it works out. Lisa and Scott. Our babies are - ( Suzie & Sammy ). See ya in the next few days.”

• Alfies Canine Fitness Center

  In Response to the Nov.20th Post

  5 5 0 5.0

  Posted On: Sep 13, 2011

  Reviewer: Erin

  “I work at Alfies and will explain what happened. This person had a 10am appt. this was my client, they brought him in 40 min. early. I was in the back washing my 9am dog when my co worker (that just got back from maternity leave) took the dog in. She put their pet in our front kennels and then recieved a phone call regarding her baby and had to immediately leave. Because she was concerned about her new baby she forgot to check him in on on the books. I came out after bathing my dog and saw that it was 10 and that my client had not come in yet. I waited for about 15 min. and then called and left them a message. Their dog in the meanwhile was completely silent in the kennel ( typically when a dog is in the front with us they make noise so its obvious they are there). They call back about 15 min. later and my other co worker answered the phone, she didnt think the dog was there because she was also in the back washing a dog when their dog was brought in, she had told them that their dog was not in yet and suggested that maybe they took them to another shop (thinking maybe they were new clients), she went and got me on the phone with them and it was then discovered that there was a lack of communication and protocall and that in fact the dog was there. I was extremely embarrassed and we felt terrible. This was a huge mistake on our part, I profusely apologized and tried to explain our system that has never failed us until this moment, all because an emergency had come up and the girl had to leave to tend to her newborn. I immediately got the dog and started bathing it and working on it. I was in the middle of giving him his haircut when the owner came in being extremely rude toward me. I apologized over and over trying to help him understand what took place. It wasnt a drawn out situation, we figured it out within minutes of being on the phone with them. By 10:30 I was working on their dog. I was more then willing to finish the job and he refused for me to finish. He said he just wanted to pay for the dog and leave, so I charged him accordingly and gave him his dog. This has never happened before, nor will it ever happen again. We pride ourselves on our efficiency and work and enjoy our job as well as our clients. Please dont let this hinder giving us a try. We are good groomers, we just made a mistake that will not occur again.”

• Alfies Canine Fitness Center

  Not worth the headache!

  1 5 0 1.0

  Posted On: Nov 20, 2010

  Reviewer: Northwestchill

  “Located at 4229 SE 182nd in Gresham, Alfie's is a disorganized, unprofessional establishment. We dropped our Cairn Terrier at 9:20 on a recent Saturday for a 10am appointment only to receive a call at 10:45 to inquire of we were bringing our dog for our scheduled appointment. When we called and told them our dog was already there they told us she wasn't. They even asked if we had taken her some place else. After some discussion they suddenly found our dog. Turns out she was locked in a crate for over 2 hours with no one knowing she was there. The owner saw this incident as an Ooops and expressed no concern ot even how to fix this issue moving forward. She didn't even offer a refund for the poor grooming job they performed. I wouldn't take our dog back there on a dare and would highly recommend serious thought be given by anyone thinking of taking their dog to this facility. Do yourself a favor and avoid this place at all cost!”

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