Canine Design Dog Grooming

I was recently at the shop to look at the puppies they were selling. I’m absolutely appalled by the treatment from the owner and/or workers. My mom’s Chihuahua passed away a couple of years ago and only lately has she decided to go looking for a new puppy. We were referred to the shop by someone who had been there so we drove all the way there to see what sort of puppies they had. Hands down, we fell in love with every puppy there and I even screamed and cried because I just loved them. But something seemed shady with the people who were working there. Over and over while we were walking from cage to cage, we were asked repeatedly if we wanted to hold any. And the girl working there even told us that if we wanted to hold any, just to let her know. My mom and I each held a Boston Terrier and I later held a Chocolate Lab. Right when we were seriously talking about purchasing both of the Boston Terriers, my mom decided to hold an Italian Greyhound and when it was in her arms, I walked over to her. While standing there, the one gentleman asked, irrationally, if we planned on buying a puppy that night. I looked at my mom and smirked because her and I both knew how hard it was to lose our dear Chihuahua. And before we even had a chance to answer his question, he chirped back, “Only go look at puppies if you’re prepared to buy one. If you’re not buying one, you have no business holding one.” We were stunned and my mom was kind of speechless. Then rudely, in front of the other customers there, he said, “This is not a zoo. Can you please give me the dog back.” Well that was that. Thinking back on it, it was humiliating. My mom kept saying, “I’m never coming back here and I’m going to make sure everyone I know knows how you treated us,” and she walked out. I, more calmly, told the guy, plainly, how incredibly rude he acted and he had nothing to say. On the way out, there was a small family standing in the entrance. The guy asked politely to them after snapping back at me, “How can I help you?” They, of course, said that they were looking for a puppy so I told them not to plan on looking unless they were sure they were going to buy the one they put their hands on. And I told another woman the same thing in the parking lot. I hope these people left. I regret that I left when I did because I had more to say. So on the drive home, I called them, told them where I came from and asked what business they had to be so rude. My mother was in tears, hurt by the vulgarness of the situation. His response was that it was for the puppies safety that we didn’t hold them because some of them were as young as 8 weeks old. He continued to say that there were about 300 people in and out of the doors all day long and it was scaring the puppies and three of them had already thrown up. Never was I rude or out of line, but a short time later, he hung up on me. Now, little do these people know, I myself, work with dogs closely all the time. I have a high education on animals. Dogs, especially puppies, crave human attention. They want to be held. They want to be the center of attention. They do not [as they were at this shop] want to be cooped up in small cages with other breeds, lying on bare wire, shivering with a bright florescent light shining on them. Those conditions are more likely to make a dog sick than being held. And they are puppies, they throw up every day like human babies do. And they NEED TO BE SOCIALIZED. If this is the way they treat humans, I don’t want to know how they treat animals. And I’d be afraid to ever take an animal there to be groomed after seeing the behavior of the workers. I volunteer closely with an animal organization and like I said, I’m appalled at the attitude of these people. Treating the puppies like they were merchandise. Over the phone, the man told me that I had no business holding puppies for fun verses “holding one to see if” I “fall in love with it.” And I told him that he missed out on a sale because we were considering the two puppies. Now for ANYONE who is experienced with animals, it’s obvious that, just like people, puppies all have different personalities in and out of the cage. Dogs do not act the same way with every human. Humans do not act the same with every dog. That is why you need to hold a variety to get a feel of what likes you and what you like. You can’t just tap on a cage and say, “Oh, I want that one.” So I don’t know where this man’s education came from, but he was entirely wrong and rude. And if he was worried about people coming in and out of the place all the time, they need to tone down there advertisement and keep it a word-of-mouth thing. This place has advertisement for all sorts of puppies in towns as far away as where I live. So my review is, obviously, very negative, very poor and I wouldn’t recommend anyone doing business with them. They claim that they do business with professional breeders. I would recommend that these people, not the place itself, be looked into by an advocate for animals and their human environment while waiting for a safe home. *As a volunteer, I am reminding everyone that dogs ARE NOT PROPERTY. They are your pet and your family member, just as we are their human and caretaker.* And like I told my mom when we first walked in, something felt shady. I feel that there was a whole other reason behind his rudeness than the puppies' safety!!!!!

These pups being sold at K9 Design are helpless, flea-infested puppy mill dogs. This is the same broker who sells at the Holiday Inn every weekend and the pups are in deplorable shape.

Consumers BEWARE! The puppies that are being sold at this store are from a local puppy mill broker. No "reputable dog breeder" would bring their pups to a store to sell them. If you are interested in purchasing a healthy pup or dog do your research. NEVER BUY from a PET STORE please. petfinder.com, dog rescues, shelters or reputable breeder (direct) are good places to start. How to find a reputable breeder? Google search that very question and you will find a lot of great infromation and the right questions to ask the breeder "who you may buy a pup/dog from". Be INFORMED! check out this link below too http://www.hsus.org/pets/pet_adoption_information/how_to_find_a_good_dog_breeder/

THIS PLACE SUCKED. THE PEOPLE WERE RUDE AND THE ANIMALS WERE DIRTY.

I have to agree that the people were very rude and seemed like they were only in it for the money. At one point the people who worked there were walking around with food in their hands, eating while talking to customers about the dogs. Also, one of the puppies that I looked at had a raw spot on it's back beside it's tail like it was biting itself. And three of the puppies in one of the cages all got into a fight and instead of sticking his hand in to seperate them, the guy walked over and hit the cage to make them stop.

I have been a dog groomer for 7 years and have been involved with all sorts of animals since I could walk. I went to a bird show at the Holiday Inn to get some stuff for my 2 birds, and came across the low-lifes that are selling these puppies there. THIS IS ABSOLUTELY HORRIBLE!!! They are criminals in my mind and don't deserve to even own dogs, let alone breed and sell them. I took a look at those puppies out of curiosity and I was horrified. They are entirely too young to even be out with the public, let alone be sold. A good breeder wouldn't let any Tom, Dick or Harry come and hold their 8 week old puppies. It is completely unheard of. Not only are these puppy mill dogs, they are so sickly and flea infested I would be suprised if any of them made it to their first birthday without intensive veterinary work. I was completely disgusted and wanted to yell at them. Anyone who is thinking about getting a puppy there I HIGHLY suggest you look elsewhere. Those people should be ashamed of themselves for commiting these crinmes against the poor little puppies.

I agree ..K-9 design is a puppy mill/broker and should be shut down.. After working at a pet store that sells dogs for years I've learned where the dogs come from.. My mother bought a peke-a-poo at k-9 (against my advise)and took it to the vet that day. It had an upper resp. infection, a hernia that was going to cost $2000 to repair(not an imbuical that is common) and signs of parvo.. My mother had to fight with them to return the SICK dog and finally after 2 days they agreed to take the dog back after her vet and the animal cruelty contacted them. I've also talked to other people that have had similer things happen to them from buying a dog there.. I'm not saying you can;t get a healthy one there(If your lucky) but buy a puppy from someone that is a good breeder.. That keeps their dogs in the house,That doesn't mix them that has both parents on site and has all health clearances.. I breed Golden Retrievers and Pugs and I would never ever think of selling an unhealthy puppy!!

I bought a puggle puppy for my girlfriend as an Easter gift from this place. The night we got it home it started to have vomit and shake uncontrollably. We took it to the ER vet care and were told the dog had to stay overnight. The next day we got a call saying the puppy had passed away 15 minutes ago..The cause? Flies!! They had laid eggs near the pups rear end and when hatched the larve crawled inside the pup. This cause extream inturnal damange. Upon doing more research we have found out this puppy came from an Amish puppy mill in PA..We were unable to get any kind of response from the shop owners for will be filing a law suit. After talking to my vet he said never buy unless you can see both parents!!