Reigning Cats and Dogs
Information
| Phone | (201) 664-5800 |
|---|---|
| Fax | (201) 665-5885 - Fax |
| Address |
38 Broadway, Hillsdale, NJ 07642 United States |
Description
A full service pet salon with staffmembers grooming experience totaling more than 100 years. This salon, owned by Kristine Karanikitas, offers short stays for grooming visits and does not kennel dry.
Reviews for Reigning Cats and Dogs
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Reigning Cats and Dogs
A GREAT PLACE!
5 5 0
Posted On: Jan 23, 2013
Reviewer: Suzanne K
“I have brought all three of my current dogs here as well as my other dogs over the years. I find the staff wonderful, the owner extremely professional and helpful and my dogs LOVE going here! I have to say I am mazed at some of these reviews and can only say it sounds like competitive sabatoge to me. These people are careful,concerned and loving with my furry children or I would NEVER have been going there this long! Wish I could give them more stars!”
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Reigning Cats and Dogs
Good Place
5 5 0
Posted On: Oct 08, 2012
Reviewer: Lisa lawton
“I have taken my dog there twice now and have been very satisfied with his cut. I found the people to be very friendly. The only thing is it is a bit pricey would be nice if a coupon was available”
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Reigning Cats and Dogs
Great, experienced groomer/owner
5 5 0
Posted On: Jun 12, 2012
Reviewer: Leigh
“I have brought five different dogs here for grooming over the years. I am a dog trainer, I do have some groomer training, and I worked as a dog bather as well (for a big box store). Kristine, the owner, is ultra-nice. She is an extremely experienced groomer and does some of the best cuts I've seen of all the groomers I've dealt with (from the professional side, that's alot). The shop itself is somewhat cluttered with merchandise and work spaces, that is true. But don't let the cosmetics fool you -- it's the skill of the groomers and the sterile tools that matter. Cleanliness is not an issue at this shop. All instruments and surfaces are completely and continually sterilized. Kristine knows the standards and exceeds them.
Having worked in grooming shops for years, I know that MANY times, the person who complains about bald spots is the same one who brought in a matted dog. Mats close to the skin simply cannot be brushed out, they must be shaved. I would wager that the Poodle/ Bichon mix in the review below was matted, the owner was informed of the issues, and after the fact she complained. I've seen it 1000 times.
A little merchandise clutter and some hair in the air does not a bad grooming shop make. Excellent work, excellent service, and friendly folks are in abundance at Reigning Cats and Dogs.” -
Reigning Cats and Dogs
Clean, friendly and my dog runs in!
5 5 0
Posted On: Apr 04, 2012
Reviewer: Joyce Williams
“I cannot speak of the haircuts because I have a Lab. They blow dry him by hand so there is so much less hair when we get home. Sam pulls me in and likes his groomers. I have always been happy there and we have tried others.”
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Reigning Cats and Dogs
POOR POOR POOR SERVICE!!!!!!!!
1 5 0
Posted On: Dec 28, 2010
Reviewer: Noelle
“I have a poochon ( poodle & Bichon) dropped my dog to get groomed and picked her up and it looked like she had been beaten.. She had bald spots through out her body. I made an appt with one person and they put my dog off on someone else and did not tell me till i picked her up! I would never ever go back. They wouldn't even give me a refund!!!”
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Reigning Cats and Dogs
Unsafe, unsterilized, unprofessional
1 5 0
Posted On: Jul 27, 2010
Reviewer: Emma
“This place is SQUALID. Stopped by to check it out and schedule grooming for my dogs and left within 5 minutes. The place smelled like an anus. Staff was rude to customers as well as each other. Nobody even asked me if I needed help or wanted to schedule an appointment. Waited a few minutes, watched a groomer put a new dog on an unwiped grooming table, leave the dog unattended to go shoot the breeze with another groomer (wat!?), and I decided to learn how to groom my own dogs, which has been trying but far more rewarding than ever having to worry about leaving them at a place like this.”
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Reigning Cats and Dogs
Go here all the time and love it
5 5 0
Posted On: Jul 06, 2010
Reviewer: Laura
“I bring my bichon frise here all the time, for maybe the past 5 years and I've never had a problem, the people are so nice. I have Christine cut my pet's hair and she comes out beautiful - and is never clipped or cut or anything. The receptionist is sweet and the groomers remember my dog and know her little silly ways, to make them very effecient in making her look just fabulous. Sorry for the people that had a bad experience, but I couldn't stand for having only bad feedback out there when I think this place is the best, would definitely recommend (and I am not an employee there or a friend of one, just wanted to set the record straight)
Happy Customer!” -
Reigning Cats and Dogs
HORRIBLE HORRIBLE HORRIBLE
1 5 0
Posted On: Jun 25, 2010
Reviewer: Sara
“Avoid this dump at all costs!!!
Inexperienced, rude, extremely rough, unsafe, over priced.
Dog was cut in two places and I was left to pay the vet bill.
the only positive reviews were written by the groomers themselves.
The owner knows NOTHING about dogs, just in it for the money” -
Reigning Cats and Dogs
Wow, What a fabrication!
5 5 0
Posted On: May 22, 2010
Reviewer: Stephanie Donohue
“Anyone reading that review must know that that could only have been written by the competition. Bleeding ears? Really?”
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Reigning Cats and Dogs
Don't Get Your Dog Groomed Here
1 5 0
Posted On: Jan 16, 2010
Reviewer: Hillsdale resident
“I took my dog to get groomed. Both of her ears were cut and were bleeding significantly, the people were terrible and they charged me $100 when they quoted me $70. This place should not be in business.”
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Reigning Cats and Dogs
Great grooming experience
5 5 0
Posted On: Nov 16, 2009
Reviewer: Leigh Sansone
“I took 4 matted little mixed breed dogs to this shop, and the groomer/owner, Kristine, did a fantastic job on them. Not only were they healthier looking and acting, they all 4 looked cute as could be. Kris was especially gentle with the eldest pooch who is 16 years old. I was very please with the treatment and the skill with which she handled these dogs. I highly recommend her services.
- Leigh Sansone” -
Reigning Cats and Dogs
Overpriced and disappointing
Posted On: Aug 08, 2009
Reviewer: Amy Lewis
“Your review
Overpriced, moderately skilled dog grooming shop - Amy - Today
This shop cannot be counted on to give an accurate estimate prior to doing the job of grooming your dog. When they give you a price, it doesn't include things like trimming the fur, so that when you pick up the pet you're completely blindsided by a huge bill. Additionally, the resulting haircut was very uneven, and my dog, who has a soft, rounded appearance ended up with a crew cut on top.
Worst of all, dealing with the owner of this shop demonstrated a complete lack of respect for the customer, little business sense and no desire at all to negotiate a satisfactory result with the customer. This was the worst grooming experience I've had in 20 years of dealing with this profession; not representative, or a good reflection at all.”
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